Website Privacy Policy
Effective 2-12-24
This Privacy Policy describes how RCSD collects personal information from you or about you through our website at www.rcsd.com, why we collect this information, how we may use or disclose this information, and the choices you have with regard to the information we maintain.
This Privacy Policy does not apply to protected health information that we collect from individuals pursuant to the Health Insurance Portability and Accountability Act (HIPAA). Additional information regarding our privacy practices with respect to protected health information can be found in the HIPAA Privacy Policy section under the Patient Rights and Privacy page.
Information Collected
Personal Information You Provide: You may submit personal information, which is information that can be used to identify you individually, when you interact with the site. For example, we may collect certain personal information from you when you fill out the "Book Appointment Online" or "Contact Us" forms on www.rcsd.com. Generally, we may collect certain contact information, such as name, email address, postal address, or phone number from visitors to the site.
Information Collected Automatically: We, and the vendors we work with, may use tracking technologies (such as cookies, log files, and pixels) that automatically or passively collect certain information from visitors on the site. This information may include IP addresses, device identifiers, language preferences, referring URLs, and browser and platform details.
Cookies are small data files stored on a computer's hard drive that allow a website to recognize a visitor’s device, record visitor preferences, track the pages a user visits on a website, and identify the referral website. Our site uses both session ID cookies and tracking cookies. Session ID cookies make it easier for you to navigate the site and expire when you close your browser. Cookies help us understand how you use the site and enhance your visitor experience. Most browsers automatically accept these cookies, but you usually can change your browser settings to remove or reject cookies. Please note that blocking cookies on our site may prevent you from using some of the features of our site. Also, disabling cookies may invalidate opt-outs that use cookies to recognize devices that have opted out.
Please note that we or other parties may collect personal information about your online activities over time and across different devices and online properties when you use the site. Please note our site is not designed to respond to “Do Not Track” signals received from browsers.
We may use certain third-party technology vendors (such as Meta, Adobe, and Google Analytics) in connection with your activity on certain pages, including for advertising purposes and to understand details about your use of the site (including referring URL, clicks, cursor movement, and scrolling activity) and personalize content for you.
We may use Google Analytics on certain pages to understand details about your use of such pages. For more information on how Google Analytics uses data it collects, visit: policies.google.com/technologies/partner-sites. To opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout. To adjust your Google advertising settings, visit: myadcenter.google.com.
Use of Information Collected
We and our vendors may use the personal information collected through the site for various purposes, including to communicate with you and to fulfill your requests. For instance, if you use our site to request an appointment, we use the information you provide to put you in touch with our staff.
We may also use the personal information we collect to facilitate and personalize your user experience, monitor and analyze trends, usage, and activities of visitors, take certain action with regard to any suspected or actual fraudulent or illegal activity or activity that violates our polices, comply with applicable laws, rules, regulations, and legal processes, and for any other purpose, with your consent.
Disclosure of Personal Information
RCSD may disclose personal information we have collected through the site to our business partners and vendors. For example, we may use service providers to help us operationally or to administer activities on our behalf, such as sending emails or appointment reminders. In addition, we may disclose personal information in the event we sell or transfer all or a portion of our business assets (e.g., further to a merger, liquidation, reorganization, or any other business transaction, including negotiations of such transactions) or with your consent or at your direction.
RCSD also may disclose your personal information (1) to comply with legal requirements (for example, to respond to court orders, subpoenas, government or law enforcement agency requests, or other legal processes); (2) to protect or defend RCSD; (3) where we perceive a threat or risk to individuals or property as a result of activity on our site; or (4) in connection with their inappropriate use of our site, noncompliance with our Terms of Use, or a complaint filed about your use of our site.
Security
We take reasonable precautions to ensure your information remains confidential; however, you must keep in mind as you navigate through our site that any transmission via the Internet is not completely secure. Accordingly, we cannot guarantee the security of your information collected through our site.
Your Choices
RCSD may use the information you provide to send you information and materials that we think may be of interest to you. If you do not wish to receive any further promotional emails from us, you can unsubscribe by following the instructions included in any such email. Please note that even if you unsubscribe from receiving promotional emails from us, we may still send you transactional or informational emails.
Use of Promptly
The site may provide you with the opportunity to use Promptly, our patient appointment reminder tool. Promptly is powered by FocalPoint Holdings, LLC. You can learn more about FocalPoint Holdings, LLC's privacy practices at: promptlycheckin.com/privacy-policy.
Links
Our site may contain links to features or websites that are not operated by RCSD, including social networks operated by unaffiliated parties. You may be asked by these websites to provide personal information or to release information you may have provided on our site. Please be aware that this Privacy Policy does not apply to information collected through those websites. We are not responsible for the privacy practices of these websites, nor any adverse consequences that may result from your interaction with such third-party websites. We encourage you to be cautious when leaving our site and to review the privacy statements of other websites.
Children's Privacy
We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have obtained information from a user under the age of 13, we will delete such information in accordance with applicable law.
Information for Users Outside the United States
Please be aware that any personal information you submit will be transferred to and processed in the United States and the data protection laws and regulations that apply to your personal information may be different from the laws in your country of residence.
Changes to Our Privacy Policy
This Privacy Policy is subject to change at our discretion. We will notify you of changes to this Privacy Policy by posting an updated version on our site and updating the “Effective Date” at the top of this page. Your continued use of the site after any update to this Privacy Policy will constitute your acceptance of the changes.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at: [email protected].